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Your Privacy & Security Online

Groovy costumes have put in place the following policy to protect your personal information. By using our website and/or providing information to us, you consent to the collection, storage, use and disclosure of your personal information in accordance with this policy.

In this policy, "personal information" means information about an identifiable individual.

What personal information do we collect?

If you hire or purchase from us, you may need to register and give us personal information about yourself, such as your name, address, email address, credit card details and telephone numbers and I.D. If you do not give this information, we may not be able to provide goods or services to you.

When you visit our website we may collect more personal information, such as the address of your Internet service provider, the name of the web page directing you, and your clicks and activity on our site.

How do we use the personal information?

We may use your personal information to process your transactions, to administer your account, to conduct credit and other checks, for our own internal purposes (such as risk management, and billing), to facilitate our online services, to help us to develop our website to be more available and user friendly to our customers, and for any other use associated with such purposes or which you may authorise.

In addition, we may use your personal information to promote and market our products and services, or the products and services of others. However, we will not do this by email (except as part of an email which facilitates, completes or confirms a transaction with you) unless we have your express, inferred or deemed consent to do so. These emails will always include an "unsubscribe" facility. (for further details on how to unsubscribe see below).

Will we disclose your personal information to others?

We do not sell, trade or rent your personal information to others without your consent.

However, we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending mail and emails, processing payments and it times debt recovery. They will have access to your personal information needed to perform and provide these services, but we will not authorise them to use your personal information for other purposes.

We may also disclose your personal information where such disclosure is required by law.

What about links to other websites?

Our website may contain links to other sites that are not under our control. These websites may use cookies. It is the responsibility of those third parties to collect appropriate consents from you in order to permit their own cookies (to the extent this is required by law) and to inform you about the cookies they use. You should check the privacy policy on all third party websites to ensure you are comfortable with third party cookies. We have no responsibility for linked websites, and provide them solely for your information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or warranties about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk.

Email, text and telephone communications

You can subscribe to promotional and marketing email communications by registering for Groovy costumes newsletter. By subscribing to our newsletter, or otherwise providing us with your email address you consent to receiving emails which promote and market our products and services, or the products and services of others, from time to time.

You can unsubscribe from our email communications at any time by clicking the "Unsubscribe" link in any promotional or marketing email received from us, which you will find at the bottom of the email. Once you have unsubscribed from our email or text communications, we will remove you from the corresponding marketing list as soon as is reasonably practicable.

If you have any concerns or complaints regarding emails received from Groovy costumes, for example if you are receiving unwanted emails or are not the intended recipient, please call us on 03 981 4262 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Updating your personal information

You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request access to or a copy of the information and/or request that corrections or changes are made to it. You can make changes to your personal information on our website, by calling us on 03 981 4262 or by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Policy changes

We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. Your use of our website following any updates constitutes acceptance of this policy as amended. We recommend you regularly review the policy when you visit our website. This document represents our privacy policy as at 11 September 2014.

Feedback

We welcome your questions and comments about privacy at Groovy costumes. Please call us on 03 981 4262 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.